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Benefits administrators today need a comprehensive disaster-recovery strategy that addresses both legislative and operational requirements. TriZetto Business Continuity Services provide QicLink™ expertise, people and processes to help you recover your QicLink system and process healthcare claims in the event of a disaster.

TriZetto recovers your QicLink application and data at a disaster-recovery hot site pre-installed with the base operating systems and databases. The data center is pre-configured with a live telecommunications line connected to TriZetto's claims-processing center.

In the event of a disaster, TriZetto's IT staff, which works with QicLink every day, uses your system configuration to recover your application while you focus on recovering the rest of your business. When your operation is up and running, TriZetto works side-by-side with your team to bring your claims inventory back to normal.

TriZetto routinely tests its ability to recover your QicLink application and process your claims, and tests to ensure that the policies and procedures, training manuals and other documents stored for you are accurate and reflect your current business practices.

Benefits

  • Keeps your business running following a disruption
  • Meets requirements of HIPAA, HEDIS and Sarbanes-Oxley
  • Leverages TriZetto's deep QicLink expertise and claims-processing experience
  • Maintains employer, provider and enrollee satisfaction levels


Information
For more detailed information, please call 1-800-569-1222 or click on the link below.
Request more information     Contact a sales rep

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